Privacy policy

Welcome to Thrive Hub AI Store (“Thrive Hub,” “we,” “us,” or “our”).
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://store.thrivehub.ai
 (the “Site”).


1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device.
Additionally, as you browse, we collect information about the pages or products you view, the websites or search terms that referred you, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using:
  • Cookies — small data files placed on your device or computer.
  • Log files — track actions occurring on the Site, including IP address, browser type, and time stamps.
  • Web beacons, tags, and pixels — electronic files used to record browsing behavior.
When you make a purchase or attempt to make a purchase, we collect certain information from you, including:
  • Name
  • Billing and shipping address
  • Payment information (via Shopify Payments, encrypted)
  • Email address
  • Phone number
This is called “Order Information.”


2. How We Use Your Information
We use Order Information to:
  • Fulfill orders placed through the Site (including shipping, returns, and confirmations)
  • Communicate with you about your purchase
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising consistent with your preferences (when applicable)
We use Device Information to help us:
  • Improve and optimize our Site (e.g., analytics on user interactions)
  • Assess the success of marketing campaigns and ads (via Shopify, Google, and Meta integrations)

3. Sharing Your Information
We share your Personal Information with trusted third parties to help us operate the Site and fulfill orders, including:
  • Shopify — hosts our online store (Shopify’s Privacy Policy)
  • Spocket — facilitates order sourcing and fulfillment (Spocket’s Privacy Policy)
  • Shipping providers — for logistics and delivery
  • Analytics & Ad Partners — such as Google Analytics, Meta, and Impact.com for affiliate attribution and ad measurement
We may also share information to comply with applicable laws and regulations or to respond to a lawful request for information.


4. Behavioral Advertising
We may use your information to provide targeted advertising or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising through:

5. Do Not Track
Please note that we do not alter our Site’s data collection practices when we see a “Do Not Track” signal from your browser.


6. Data Retention
When you place an order through the Site, we retain your Order Information for our records unless and until you ask us to delete it.


7. Your Rights (California Residents & GDPR Users)
You have the right to:
  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
To exercise your rights, contact us at ops@thrivehub.ai.


8. Security
We take reasonable steps to protect your information through Shopify’s encrypted systems and third-party safeguards. However, no online platform is 100% secure.


9. Changes
We may update this Privacy Policy occasionally to reflect changes to our practices or for operational, legal, or regulatory reasons.


10. Contact Us
If you have questions about our privacy practices, please contact:

 Thrive Hub AI Store
 Attn: THAI
 2600 Michelson Dr, Suite 1500
 Irvine, CA 92612
 Email: ops@thrivehub.ai