Terms of service
Welcome to Thrive Hub AI Store (“Thrive Hub,” “we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your access to and use of our website https://store.thrivehub.ai (the “Site”) and all related features, content, and services (collectively, the “Services”).
By visiting or purchasing from the Site, you agree to be bound by these Terms. If you do not agree, please stop using the Site.
1. General Conditions
By using the Site, you confirm that you are at least 18 years old or the age of majority in your jurisdiction.
You may not use our products for any unlawful or unauthorized purpose, including violating any intellectual-property or export laws.
We reserve the right to refuse service to anyone for any reason at any time.
2. Platform and Hosting
Our store is hosted by Shopify Inc., which provides the online e-commerce platform that enables us to sell products and services.
Your data may be stored through Shopify’s data storage, databases, and general Shopify applications; your data is stored on secure servers behind a firewall.
3. Product Sourcing
Products sold on Thrive Hub AI Store may be sourced from third-party suppliers and distributors (including Spocket).
We do not manufacture or directly warehouse these goods. Product descriptions, pricing, images, and availability are supplied by vendors and are subject to change without notice.
4. Orders and Payment
All prices are listed in U.S. Dollars (USD) unless otherwise noted.
We accept major credit/debit cards and other payment methods supported by Shopify Payments.
We reserve the right to cancel or limit any order at our discretion.
You agree to provide current, complete, and accurate billing and shipping information for all purchases.
5. Shipping and Delivery
Fulfillment times vary depending on supplier and destination (average 2–7 business days processing, 5–15 business days delivery).
Shipping estimates are provided at checkout.
We are not responsible for carrier delays, customs clearance, or events beyond our control once an order has shipped.
6. Returns and Refunds
Return and refund eligibility depends on each supplier’s policy.
Please review our Return & Refund Policy before purchase.
Damaged or defective items must be reported within 7 days of delivery to support@thrivehub.ai with photos and your order number.
7. Accuracy, Completeness, and Timeliness of Information
We are not responsible if product information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making without consulting primary or more accurate sources.
8. Third-Party Tools and Links
We may provide access to third-party tools and links (including Spocket, Impact, or other integrations) over which we have no control or input.
You acknowledge that we provide such tools “as is” and “as available” without any warranties or representations.
9. Intellectual Property
All content on this Site—including text, graphics, logos, and software—is the property of Thrive Hub AI Store or its licensors and is protected by copyright, trademark, and other laws.
You may not reproduce, distribute, or exploit any portion of the Site without express written permission.
10. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your credentials and all activity under your account.
We may terminate or suspend accounts that violate these Terms or appear to engage in fraudulent, abusive, or illegal behavior.
11. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Services will be uninterrupted, timely, secure, or error-free.
All products and services are provided “as is” and “as available.”
To the fullest extent permitted by law, Thrive Hub, its owners, officers, employees, and partners shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or any products purchased.
12. Indemnification
You agree to indemnify and hold harmless Thrive Hub AI Store, its affiliates, and their respective officers, directors, and employees from any claim or demand made by any third party due to your breach of these Terms or your violation of any law or third-party rights.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict-of-law principles.
14. Changes to Terms
We may update or revise these Terms at any time by posting the new version on this page.
The revised Terms are effective immediately upon posting. Your continued use of the Site constitutes acceptance of any changes.
15. Contact Information
Questions about the Terms of Service should be sent to:
Thrive Hub AI Store
Email: ops@thrivehub.ai
Address: 2600 Michelson Dr, Floor 1500A
Irvine CA 92612